Pre-Sales Questions

A collection of frequently asked pre-sales questions designed to help you before purchasing.

What are your support hours and response times?

We offer support via email Monday through Friday from 9:00 am EST until 5:00 pm EST. We ask for at least 24 business hours to...

This article has not been rated. December 7, 2023 11:36 am

Do you offer developer licenses?

We do not offer traditional developer licenses; instead, you can use your license in a designated development environment. A development environment will be automatically identified...

This article has not been rated. December 7, 2023 11:32 am

What is the customization service addon you offer for WHMCS themes?

The customization service for WHMCS themes is a quick way to have the look and feel of your client theme changed. Most of the clients...

This article has not been rated. December 7, 2023 11:26 am

Do you offer maintenance services for all web design projects?

We will include web maintenance for a specific time as part of the contract agreement. This may either be included in the initial project scope...

This article has not been rated. December 7, 2023 11:22 am

Do I have to use WordPress to hire you?

No, that is not a requirement for our services. We specialize in creating custom WordPress development catered to your needs. While WordPress is cost-effective (free)...

This article has not been rated. December 7, 2023 11:20 am

Are your WHMCS and Blesta themes encoded?

99% percent of our WHMCS and Blesta themes are unencoded. The only encoded files will be associated with the Theme Installer module/plugin that handles theme...

This article has not been rated. December 7, 2023 10:50 am

Do you offer WHMCS integration services or plan to?

SwiftModders initially began as a WHMCS integration services provider. Unfortunately, we do not offer that service any longer. We have found that these types of...

This article has not been rated. December 7, 2023 10:46 am

What is your refund policy?

We have a strict no-refund policy for all product purchases. We highly recommend utilizing the demos and contacting us with any pre-sales questions you may...

This article has not been rated. December 7, 2023 10:40 am

Do you offer any sort of phone consultation?

Yes, we are available to do conference calls to discuss a project! However, unfortunately, we are only able to offer consultative services within a contract...

This article has not been rated. December 7, 2023 10:36 am

Where does the imagery in your projects come from?

We will only use royalty-free stock photography eligible for inclusion in sold items for all of our WHMCS Themes and Blesta Themes. If we have...

This article has not been rated. December 7, 2023 10:34 am

Looking for something a little more custom?

Since 2007 we have been offering tech-focused businesses quality web development services catered to meet the needs of your business and customers. We offer a wide range of project options, flexible budgets, and quality coding standards. Hire us to take care of your web project needs.

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